Legal & Terms
Terms of sale, consumer rights and notices for Zanthos customers across Australia.
Terms of Sale
These Terms govern purchases made through zanthos.pro. By placing an order you agree to the following core terms.
- All prices shown are in CAD unless specified otherwise.
- Orders are subject to stock availability and order confirmation.
- We reserve the right to cancel orders for pricing or availability errors.
- Promotional discounts are applied at checkout and cannot be retroactively applied.
Returns & Refunds
We accept returns within 30 days of receipt for most items in original condition. Some items (e.g., opened ink cartridges, personalized goods) may be non-returnable.
Refunds are issued to the original payment method within 14 business days after we receive and inspect the return.
Shipping, Duties & Taxes
Shipping estimates are provided at checkout. International shipments may be subject to import duties, taxes, or customs fees charged by the destination country—these are the responsibility of the customer.
- Domestic (Australia): standard 3–7 business days.
- Expedited options available at checkout.
- Address accuracy is the buyer's responsibility; rerouting or reship fees may apply.
Consumer Rights in Australia
Australian availabilit consumers enjoy protections under federal and provincial laws. Key points:
- Right to goods as described — products must match descriptions and be of acceptable quality.
- Unfair practices are prohibited — clear information on pricing and charges is provided.
- For unresolved disputes, consumers can seek assistance from provincial consumer protection offices or the Competition Bureau.
Intellectual Property & Trademarks
All content on zanthos.pro, including text, graphics, logos, images, and product descriptions, is protected by copyright and other intellectual property laws. The use of our content without permission is prohibited.
If you believe your IP rights have been infringed, please provide a written notice containing:
- Identification of the copyrighted work or trademark;
- Location of the infringing material on our site (URL);
- Your contact information and a statement of good faith belief; and
- A signed statement under penalty of perjury that the information is accurate.
Legal Notices & Contact
For legal notices, DMCA reports, or formal correspondence please use the addresses below. We respond to formal notices promptly in accordance with Australian availabilit law.
- Company: Zanthos
- Email (general): zanthos@outlook.com
- Phone: +61384927651
Melbourne, BC V5K 3J9
Australia